Health In Your Hands

Health In Your Hands

Privacy Policy

Last Updated: November 17, 2017

At Drawbridge Health, Inc. (“Drawbridge Health”, “we”, or “us”) we respect your privacy and appreciate the trust you have placed in us. We have established this Privacy Policy to explain how we collect, use, and disclose information we obtain through or any other website operated by us that links to this Privacy Policy (collectively, the “Service”).

How We Collect Your Information

Information You Provide. Drawbridge Health collects any information you voluntarily provide to us including your name, shipping address, and email address. For example, you may elect to provide information about yourself when you complete a web survey, subscribe to a newsletter, or register for certain offers or promotions. We may also collect information through your communications with our support-team.

Information We Collect from Your Use of the Service. We automatically collect certain technical information from your computer or mobile device when you use the Service.

Device and Usage Information. We receive information from your device, including IP address, web browser type, mobile operating system version (to the extent applicable), and unique device identifiers. We may also collect and store your browser settings and preferences. We receive information about your interactions with our Service, such as the time spent interacting with content and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and our service providers may collect information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your computer or other Internet access device. Cookies enable us to personalize your experience on the Service, maintain a persistent session, passively collect demographic information about your computer, and monitor other activities. Our website may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage).

We may combine the data you provide us through the Service with other data you have shared with us offline, as well as with records provided by third parties.

How We Use Your Information

We use the information we collect about and from you for a number of purposes, including: providing and improving the Service; analyzing how you use the Service; managing our network; and better tailoring our Service to you.

We also use your information to communicate with you. For example, if you have expressed an interest in a particular product or program, we will use your data to provide you with the requested information. We may also use the information we collect for marketing purposes, such as providing you with promotional materials that may be useful, relevant, valuable or otherwise of interest to you. Where required under applicable law, we will obtain your prior opt-in consent to send you electronic marketing communications.

We may also process the information we collect about you or from you for the following purposes: (i) to enforce our terms or other legal rights, including intellectual property infringement; (ii) as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and (iii) to comply with industry standards and our policies.

We may also de-identify your information and process it in an anonymous and aggregated form for other purposes than described above.

How We May Disclose Your Information

Service Providers. We may share your information among our vendors, service providers, and other third parties that perform services on our behalf.

Analytics. We use third party analytics vendors to evaluate and provide us with information about your use of the Service. We do not share your information with these third parties, but theses analytics service providers may set and access their own cookies, pixel tags and similar technologies on the Service and they may otherwise collect or have access to information about you which they may collect over time and across different websites. Some of our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to analyze use patterns and may collect information about your use of the website, including your IP address. More information on Google Analytics can be found here:

Ad Network Providers. We may also allow ad network providers to set and access their own cookies, pixel tags and similar technologies to collect information about website use. These network advertisers may use this and other information they have collected about you to deliver targeted advertisements for products and services in which you might be interested based on your use of the website. If you prefer to not receive targeted advertising, you can opt-out of some network advertising programs that use your information. To do so please visit the Digital Advertising Alliance (DAA) Opt-Out Page:

As Required by Law and Similar Disclosures. We may disclose information about you: (i) if we are required to do so by law, regulation, or legal process, such as a court order or subpoena; (ii) in response to requests by government agencies, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to protect against or respond to physical, financial or other harm, injury, or loss to property; or (iv) in connection with an investigation of suspected or actual unlawful activity.

Affiliates and Partners. We may share your personal information with other Drawbridge Health affiliates and other partners with whom we are jointly marketing a product or service. These entities will be required to abide by this Privacy Policy.

Merger, Sale, or Other Asset Transfers. We reserve the right to transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

We may also disclose your information with your permission. In addition, we may share anonymous and aggregated reports with third parties.


Drawbridge Health employs procedural and technological security measures designed to protect your information from loss, unauthorized access, disclosure, alteration or destruction. However, you provide your information to us at your own risk. Despite these security measures, we cannot guarantee that your data will not be lost, accessed without authorization, disclosed, altered, or destroyed.

International Users

If you are visiting from the European Economic Area or other regions with laws governing data collection and use, please note that we may transfer your information to recipients in countries other than the country in which the information was originally collected, including the United States of America. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy. By providing your information and/or using the Service you consent to any transfer and processing in accordance with this Privacy Policy.

Links to Third Party Sites

Our Service may contain links to other websites on the Internet that are not under the control of or maintained by Drawbridge Health. Such links do not constitute an endorsement by Drawbridge Health of those other websites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that Drawbridge Health is providing these links to you only as a convenience, and you agree that Drawbridge Health is not responsible for the content of such websites. Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.

Social Media Plugins

Our Service may use social media plugins (e.g., the Facebook “Like” button, ‘”Share to Twitter”‘ button) to enable you to easily share information with others. When you visit our website, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our site. If you are logged into the social media website (e.g., Facebook, Twitter, Google+) while browsing on our website, the social plugins allow that social media website to receive information that you have visited our website. The social plugins also allow the social media website to share information about your activities on our website with other users of their social media website. For example, Facebook Social Plugins allows Facebook to show your Likes and comments on our pages to your Facebook friends. Facebook Social Plugins also allow you to see your friends’ Facebook activity on our website. Drawbridge Health does not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites’ privacy and data sharing statements.


Our Services are not intended for or designed to attract children under the age of 13. Moreover, we do not knowingly collect any personal information from anyone under the age of 18 without the consent of a parent or guardian, and you must be 18 years of age or older to submit registration or survey information. If we become aware that any person submitting personal information to the Service is under the age of 13, we will promptly take steps to delete any personal information collected and terminate the relevant account.

Do-Not-Track Signals and Similar Mechanisms

Some web browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our websites do not currently respond to these “do-not-track” signals.

Your Rights & Choices

If you do not want the Service to collect information through the use of cookies, your browser may allow you to be notified when you receive certain types of cookies and restrict or disable certain cookies. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please be aware that if you disable or reject cookies, some features and Service may not work properly. You can opt-out of receiving further promotional messages from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the contact information listed below.

How to Reach Us

If you have any questions or comments about this Privacy Policy, our privacy practices or if you would like to exercise your rights and choices, please contact us by phone at 650-714-6791, by email at, or by writing to us at:

Drawbridge Health Inc.
Attn: Privacy Office
2882 Sand Hill Road Suite 240
Menlo Park, CA 94025

Connect with Us


2882 Sand Hill Road
Suite 240
Menlo Park, CA 94025

Menlo Park

1455 Adams Drive
Suite 2010
Menlo Park, CA 94025

San Diego

11535 Sorrento Valley Road
Suite 407
San Diego, CA 92121


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